You've got a business to run — the last thing you need is to be the one fixing the Wi-Fi. We keep things simple: clear, jargon-free IT support that keeps you connected, secure, and getting on with your day.
We'll look after your team's own devices too
Pay As You Go or fully Managed — you decide
Mon–Fri, 9am–5pm on Managed contracts
Just £100/callout for Managed customers
Because we support home users just as much as businesses, we get how the modern hybrid workplace actually works. If your team uses their own phones, laptops or tablets for work, we'll support those too throughout the normal working day — not just the company-owned kit, but whatever your team actually picks up to get the job done.
Quick fixes with no commitment, or a dedicated outsourced IT department
| Service | Pay As You Go | Managed IT Best Value |
|---|---|---|
| Remote Support | £55 per hour | |
| Call-out Support | £79.99/hr + mileage (£1.50/mile beyond 5 miles) | |
| Employee Home Support | Standard rates, billed to the employee | £35/device/month |
| VoIP Services | From £24/mo | £8/extension/month |
| Fibre Broadband | From £38.99/mo | From £38.99/mo |
| Website Hosting | Cost based on package | Optional |
| PAT Testing | £2.50/item + £55 call-out | £0.60/item |
| Training Sessions | From £35/course | Optional |
| Call-out Days | Tue & Thu, 10am–4pm | Mon–Fri, 9am–5pm |
| Emergency Call-out | £300/call-out | £100/call-out |
= always included | Optional = available as an add-on
Three ways to do Managed IT. Pick the one that fits your business, then slide to see your price.
Not sure which one fits? Give us a ring — we're happy to talk it through, no pressure, no sales pitch.
We catch most problems before they become a crisis, instead of waiting for the phone to ring
One fixed monthly fee — no surprise bills, no panic-priced callouts
Experienced IT support, without the cost of hiring full-time staff
Constant monitoring and proactive protection, not just damage control
We handle the IT headaches so you can focus on running things
Add devices, add people, or move up a tier whenever you need to
A proper review of your current setup and what you actually need
Monitoring tools, documentation, and access sorted — no fuss
Ongoing monitoring, maintenance and the odd nudge before something breaks
Regular reports and check-ins so you always know what's going on
Professional Services
Retail
Hospitality
Property
Education
Healthcare
Setup & maintenance
Physical & virtual
Mass PC setup
Network organisation
CCTV & access control
POS installation
Continuity planning
System assessments
A perk you can offer your team, billed straight through your company's contract
Add Home IT Support to your staff benefits. Your team gets help with their own personal devices and home tech — covered through the business, not out of their own pocket.
per hour used
Hour bundles available on requestReady to stop firefighting your IT? Pick whichever option works best for you.
We come to you!
EB IT Support LTD | Boston, Lincolnshire
Phone: 01205 627240 | Email: [email protected] | Web: eb-it.uk
